The Power Couple – Google Ads and Google Analytics
Google investigated over a thousand of users’ clickstream data (information about their online comings and goings) as part of an opt-in panel. They found that no two user journeys were the same. For example, a user might have been prompted to consider a new mattress by a friend mentioning a specific brand. This user would look for YouTube reviews on their phone. This could lead to the user coming across other mattress brands and researching them as well.
Eventually, after researching a while, the actual purchase might be made on a desktop device. Other users would avoid Youtube altogether and mostly rely on finding organic resources via the search engine. User journeys, as Google found, would vary from 100s of (digital) touchpoints over a week, or even double that for a whole month.
Not only the idiosyncrasy of user journeys creates complexity, but also the switching between devices and the multitude of platforms and channels. It’s almost impossible to determine beforehand that a user presented a display ad needs to be dished up a brand awareness message or that a user on the search landscape needs to be presented with a conversion-focused ad. This is the challenge for marketers, especially considering raising concerns about how much is being tracked of users online.
Insights are the Key to Survive
The key is letting go of traditional assumptions and letting insights lead the way. Marketing leaders compared to laggards are 1.7x more likely to refresh their marketing metrics at least weekly, according to research Google had conducted with Bain & Company. Insights need to be shared across all relevant teams, so there is a single source of truth. Being able to collect (and are allowed to collect), analyse, classify and utilise data has become paramount. Targeting the right person, at the right time, with the right message; it’s the only way to reach the high bar consumers are setting for advertisers.
This is where Google Analytics and Google Ads hit a sweet spot. Google Analytics excels at gaining a deeper understanding of your consumers, your website and how your customers engage with you. Google Ads helps you promote your products and services across Google’s key platforms such as Google Search, YouTube and partner sites and apps. It’s nearly impossible for your customers not to be across any of Google’s properties.
The Benefits of Linking Google Analytics and Google Ads
Combining Google Analytics and Google Ads gives you a whole new layer of insights based on which you can optimise media buying decisions. For example, only focusing on campaigns that lead to a sale can create a selection bias that in the long run will only champion campaigns that are extremely low down in the funnel, but completely ignores campaigns that might be beneficial for consumers to help them choose your brand. Integration of Google Analytics and Ads unlocks these insights and helps you set the right bids for each segment of traffic.
Google Analytics and Ads also work in tandem to offer dynamic audience list creation. Think of users that had put a few items in their basket, crossing a certain basket value but not finishing their purchase. You might want to retarget those users with an ad message to convince them to go back and complete the purchase funnel.
Another benefit of linking Google Analytics and Google Ads is the added bonus of having advanced machine learning unleashed on your marketing campaigns. If you feel that the process of creating audience lists and setting up campaigns to retarget them is too much time you don’t have, then Google offers other options. Take Smart Lists, for example. These lists are automatically generated in Google Analytics and represent the ‘likely to convert’ audience. Being able to use these lists on Google Ads is as simple as linking it with Google Analytics.
How to Link Google Analytics and Google Ads
Linking your Google Analytics and Google Ads is extremely simple. All you need is admin access to both your Google Analytics and Google Ads account.
- Sign in to your Google Analytics account
- Go to the “Property” column and click “Google Ads linking”.
- Click “+New Link Group.”
- Select the Google Ads account(s) you want to link and click “Continue.”
- Turn linking “On” for the Google Analytics view(s) you want to use
- Click “Link Accounts”
You are now ready to benefit from the power of integrating Google Analytics and Google Ads. Additionally activating the following features will help maximise that value.
- Turning on “Auto-tagging” in Google Ads so all paid clicks will be properly registered in Google Analytics
- Enabling cross-device capabilities in Google Analytics by activating “Google signals.”
- Create audiences in Google Analytics next to the preconfigured and Smart list ones
- Create relevant goals in Google Analytics and import those in Google Ads
Using the insights from Google Analytics
By doing all this, you have now created a platform that gathers information in a meaningful way, ready for you to analyse, understand and use to improve your media buy and ad messaging. Use the A-B-C acronym to get the most out of the platform: Acquisition, Behaviour and Conversion.
Acquisition reports in Google Analytics give you a full spectrum view of your traffic channels and a holistic view of how they operate in tandem. It’s great for understanding overall trends and checking assumptions.
Behaviour reports in Google Analytics, such as Site content and Events, give you more insight into user behaviour on-site. Here is where you can compare how certain pages and sections of the site are doing. Comparing how a specific segment of the site is doing versus another, that both receive paid search traffic can unlock valuable insight.
Conversion reports in Google Analytics are extremely valuable in understanding user flows and gaining insight into your eCommerce performance (if applicable).
It’s extremely tough nowadays to meet consumer’s expectations. Idiosyncrasy and complexity do not help. And it’s not only big-ticket items that require the marketer to bring its A-game, but it’s also even smaller ticket items. Marketers must consider all the touchpoints and have the stamina to cater to the whole journey and not just a small part. Linking Google Analytics and Google Ads helps advertisers to navigate the complexities and help them come out on top. Read more here.
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- Google Ads Extensions Explained
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- Google Ads Optimization Best Practices
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