NatWest Accelerator Events Free one-day marketing seminar at the NatWest Accelerator, Milton Keynes · 10 November 2026 Free marketing seminar · NatWest Accelerator, Milton Keynes · 10 Nov 2026 Free seminar · 10 Nov 2026
NatWest Accelerator, MK
Get your free invite →Invite →

Home › Blog › Google Ads

Google Ads

Nobody Is Writing Your Google Ads Any More

Nobody Is Writing Your Google Ads Any More
Read the video transcript

To today's live stream. My name is Uzair, and it is 31st of Jan 2023, uh, 3 P.M. in the UK. Every Tuesday and Friday I go live over here on YouTube, Facebook, LinkedIn and Twitter and cover topics such as Google Ads, YouTube ads, video ads, online digital marketing, anything and everything to help you.

Yeah, the format of these sessions is very friendly and informal. I'll cover to today's topic, which is how to write great ads, and then towards the end of the session I'll try to answer any questions which have been sent across to me. Let me just make sure everything is working fine. It looks like it is, and then we can get the show on the road.

If you have any questions or query, problems, uh, things that you're not, I'm sure about, put them in the comment box or the description box around this video. I will answer them in the order I receive. Okay, so everything is working fine, which I love, and we don't have any issues or problems.

All right, so as I said earlier on, I'm going to talk about how to write ads creatively so that you increase your click-through rate, you get the relevant register to your website and hopefully get more conversions. But writing an ad is not a, it shouldn't be a challenge. It shouldn't be by luck or by fluke. Uh, you follow a system or a process, and time after time after time you are going to get, um, really good ads at the end of it.

So I have a process which we follow, and it's fairly straightforward and simple. So I'm going to show you two ways today, um, writing these ads. One is the hard way and one is the easy way. The easy way is going to hopefully blow your mind away, because I'm not you on this before, either on a weird video or on the live stream, so it'll be worth your while, uh, staying on this, on this call.

Um, I would really appreciate if you give it a little thumbs up, like, share, subscribe button, because it will tell the YouTube gods that this content is liked by many, and it's going to do share this with like-minded professionals like yourself. All right, I'm going to send my, share my screen, and I can see a couple of comments by MD Tenby and Prachi Sharma, so thank you for sending these in. I'll answer those towards the end.

All right, so let me share my screen first. So today I'm going to talk about, or write ads about how, for a personal injury attorney or lawyers, those lawyers who help people with accidents at work, car accident, anywhere, you know, where you need to sue somebody for their negligence because you have suffered injury and need compensation. All right.

Okay, so here we go. Duh. Okay, why isn't that not, okay, now it is working. No, you can't see the full screen. Now you can. Okay, enlarge it a bit more so you guys can see it well.

Right, so before you put pen to paper or stuff on your keyboard, you need to, uh, create a process, that every time you write an ad is the same process, the same system, and you get similar results. So what we have is these things. These are the things which I wanted to add to make it look really good and hopefully get the click.

So you obviously want the keywords. That's the one keyword, so don't target multiple keywords to the same ad. Just, we have one keyword targeted to that. Um, so write the keyword. What is the offer, what you're offering? And this is not in any order, these are just things which I put down. What is the benefit of your product or service? Features of your product or service. Strong call to action, which could be call now, buy now, visit website, download ebook, download white paper, or whatever that call to action is, uh, you must have it on the ad.

Pricing. Again, this is debatable. Some people say, "Well, I don't want to show my prices to my audience, because I don't want to qualify or disqualify on the basis of pricing. I want to have a conversation first and then I'm going to give them the price." That's entirely up to you. But if you are selling products, then let's say you're selling a pen, and this is a luxury pen that's saying is for a hundred dollars or something like that.

If you put it on the ad that, you know, the luxury writing time from 100, if I don't have a hundred dollars to spend on the ad, or on the pen, um, I would like you to click on it, on the ad, and waste your money. But if I can't afford it, then I'll, uh, "This looks interesting, I'm going to go and have a look." So it's entirely up to you whether you wish to put the pricing on or not, but pricing is a great qualifier or disqualifier for that relevant, uh, click on the ad. So I would highly recommend that you think about it and see what you want to do, whether you want to put it on the item, not. I would recommend very much that you do put the pricing on the ad.

Then the word "free". If you, this is one of the most powerful word you can use on your ad, the word "free". Everybody wants a freebie, everybody loves freebie. So if it's free delivery, free consultation, free download, free video, free course, free webinar, you must put it in on the internet. Um, that is going to increase the click-through rate and then to reduce your CPC, because your ad rank is going to go higher.

And it's all about the clicks, the Google one. So Google is in the business of clicks, right? If nobody clicks on your ads, they are not going to make any money, and the other with you, because you're not going to get any people to your website. So you need clicks. Google read text, um, and do anything and everything to increase the click-through rate, because then obviously, um, it tells the algorithms that your ad is liked.

Um, when somebody, well, not the like button, but when they click on it, that means "I, I love the ad, I like the ad, I've got that information which I'm looking for, on a solution on the pad which I'm looking for for my pain point." So they are going to give you cheaper clicks, because your ad rank is going to go high. So the higher the click-through rate, the better.

Now a lot of time people ask, "Well, what is a good click-through rate, or an average click-through rate?" That isn't one, because there will be different types of click-throughs. One would be for branded keywords, which will be higher. So if I'm looking for Apple iPhone, that is a branded search term. I know exactly what I'm looking for, instead of "buy smartphones". So that is a non-branded search term or a query. I'm open to any results for any smartphone. But if I'm looking for Apple phones or iPhones, I'm going to get ads from, for those, for those keywords. So there's no such thing as a average click-through rate. The higher the better, and all you can do is to keep on improving month on month. Right.

And the last thing is social proof. If you got thousands of, or hundreds of reviews, subscribers, followers, put it on there, right on the ad. So in my case, we've got over 23,000 YouTube subscribers, so quite often we put it on the ad: "Over 23,000 YouTube subscribers". So it gives that social proof to my audience that yes, we are followed by so many people. And if you can think of any other things you can put on the ad, by all means you put it, put it there.

So then what you do is you write a couple of headlines. So in a responsive search ad you've got 15 headlines to write. Again, a lot of people who struggle after that in five or six headlines, and then they can't write anymore. If you break it down in this way, so you have a couple of headlines with the keyword. Don't put, key stuff the keyword in every headline, because Google is only going to pick three at the maximum.

What we'd have to do is to put the headline in one of the headline, or keyword in one of the headlines, and then pin it to position one, because I want that keyword to be the first thing to read. The first headline is very important, right? So maybe two or three headlines you have the keyword in it, a couple of them will have the offer, benefit and so on, right? So as you start writing these, it is very easy to write. It's not going to wreck your brain, and you'll be able to easily write 15 odd headlines.

So once you've written the headlines, then we move on to the description, where we need four of them of 90 characters each, right? So what you can do then is you can either write it from scratch, or what you can do is, whatever headlines you have written, because these are all under 30 characters, so you can use a maximum of three, then you mix and match them.

So you can have a headline with the keyword in it, add that price in front of it, that headline with the price, and then the call to action. So you've got 90 characters easily. Then you can set up benefit headline one with feature headline one plus social proof, and you can mix and match to your heart's content, and you'll be able to write these four description lines even quicker, without even having to think again. All we are doing is repurposing all the headlines in different combos or combinations of the description. So you can quite easily do that without any issues. Right.

Um, so now how do I get the ideas as to what to write about? I've got the format over here. I know the keywords, I know the offer, benefits, features and all that. You know, pen to paper, or start writing, um, on the, on the computer. All you need to do is, first of all, you create a spreadsheet, and reduce this a bit, and then you put in this formula: equals to LEN and then the cell format. That's the formula. As you start tapping in, then you will see how many characters you've written on this cell, and it's going to count it for you. Then you know that you haven't gone over the 30 character limit, or the 90 character limit for the description.

Now I need to get some actual information. What do I do? So there are two ways you can do that. First of all, you look at the landing page of your customer's site, or your website, where you are sending the traffic to, and also go to Google and then look for other competitors' landing pages and websites. I'm not saying copy them, but look at those, um, pages. You get more ideas and then reuse the content.

So in this case, for personal injury lawyers, I can see this one. Yeah, is the loss of information here about accident in the public place, slips and trips, sports injury claim, supermarket accidents. Very specifically, right, about the question is. So you can write all these with you, or your plan to cover these things, then you can start this. So then you'll start to see what your, slow, "approachable and professional personal injury law firm focusing on the intuitive", "experienced team". So this could be one headline: "experience the most personal injuries solicitors", as long as it's under the 20 characters or 90 characters.

"Face-to-face consultation", see, "a free no obligation assessment of claim", the word "free". "Operate on a no win no fee basis" is extremely important. The no win no fee, I would have liked those to be up at the top over here, more of a nice bigger point, right? Because that's really important, that you've got the free no obligation consultation and no win no fee. So this is one website.

Now let's see over here. See, now this is even better. "Free consultation" right at the top in red. It really screams off the page. "You've been nothing until we win", phone number, "the brand New York City personal injury lawyers", "results you can come". So this could be one headline, this could be another headline or description. See, now you don't need to reinvent the wheels or do something clever. Even if you are not a professional copywriter, anybody can do this. Yes, you have to read, um, look at this landing pages and websites and just use a bit of common sense. Never copy word for word, right? Rewrite it.

"When tragedy strikes, trust the personal injury lawyer near you." "We will never settle for less." "Find out in seconds what you, what you need to do after an accident." See, the social proof: "The number one choice for New York City personal injury lawyers" and so on. "Types of cases we handle", so all these you can put on the ad: construction accidents, car accidents, truck, motorcycle, wrongful death and all of that. Um, so that's a good one.

I love this website, and the landing page in fact, and this is where they have either set up a campaign for my town, which is in Leighton Buzzard, or they are dynamically putting that using the IP address, matching it with my area. So it is very relevant to me. As soon as I see this headline, "Match with the top Leighton Buzzard accident lawyer now", boom, I know, oh, they are local, I want to find. And call to action over here, the box is. This is, I think, one of the best landing is I've seen.

And when you come across these landing pages, you screenshot it, and what you do is you put them in a, in a file, and then you can refer to them when you want to. There's no scroll over here. There were simple landing page, and quite often on landing pages less is more, because you don't want to get people to confuse about what they're looking for. There's no scroll. They've got a couple of, um, um, testimonials here. They put in the social proof that they were found in seven reviews on Trustpilot, and they've got the headline, sub headline and three bullet points, one, two and three. You know, it's as simple as that.

"Enter your case details", "free inquiry", "legal help provided 24/7", "100% free". Seeing how the word "free" they are using, as I said earlier on, and only three steps. It's nice and simple. So, "Looking for legal help? Connect with local accident lawyers who may offer free consultations." Again using the word "free". They're emphasising the word "free" twice over here, another way over here, look, "free". They've used this for three or three, uh, three times over here.

Uh, "We're number one in review for the reason." Again, you know, that, uh, social proof in front of you. "Our goal is to quickly connect you to accident lawyer." Really nice. I love this, um, website. They've got the terms and conditions and then the call to action over here. And what they're also showing is these "nine lawyers online now". So I bet as soon as I send this form, somebody's going to call me. This is constantly changing. I don't know whether it is true or it's just a dynamic script which they are running to grab my attention. None of these other companies are doing it. So what they are doing over here is very clever, yet so simple.

All right, this is what I would do, is I will look at my client's landing page as well as my competitors and see how I can write these ads. So this is the hard way. Um, as I said, I'm going to show you two types, two ways to write ads. One, uh, consuming a little, not a lot of, this half an hour or so to write for that. The other way literally takes minutes or seconds. So let me show that to you now.

Okay, where is it gone? So I'm sure you heard of all these AIs and ChatGPT and all that stuff. Okay, let me stop that for now, and okay. All right, so this is so clever. So all I did was, I wrote over here at the top on ChatGPT: "Write 20 headlines for Google Ads for personal injury lawyer or attorneys, each headline to be no more than 30 characters long. Write the benefits, features, no win no fee, call to action to be call now."

I'm just going to re-enter it again. The reason why I did that, because at the moment it's a, it's a bit of a hit and miss when it is available and when it isn't. If I do that, all right, another early headlines, let's see what it does. Okay, now because of the amount of traffic it has got, is not writing it, but it literally takes seconds.

See all of these 20 headlines? If you want, I didn't write this. "Get the compensation you deserve." "No win no fee personal lawyers." "Call now for a free consultation." "Experienced personal injury attorney." So if you're, English is not your first language, which for a lot of people it isn't, don't stress. You can go and use something like this and then use the ideas and how it has given you these headlines which you can use, and these are perfectly, really well written. I would use something like this. "Get the help you need." "When you're injured, we're with us." "Free legal advice for your injury victims" and so on.

All of these 20 headlines, the reason why I wrote, told him about, him or her, whatever it is, 20, is because then I can use the best out of them and use 15 headlines, right? Because sometimes it doesn't write very well. So I've got 20 over here. Then I said, which I did, "Now write 10 descriptions for the above and under 90 characters." So you can specify how many characters you want. If you want to write a video script or a blog post, which obviously it can, but just tell it, "Give me a thousand word blog post" or "Give me a 100 word video script", is going to do it for you.

"Give me 10 descriptions." I've got these 10 descriptions. Then I said, "Write 10 more headlines for this URL." So I put that competitor's URL in there, and then I believe, I'm not 100%, it will look at that URL and then it's going to give me some more headlines. So you can keep on, right, asking it to write unless, until you get the right results.

Let me try one more time, see what happens. It might do it. I just want to show you how quick it is. It's not doing it. Next up, perhaps I'll try it again, because I was just doing this prior to the call. Before I went live I thought, okay, let me just set it up so that you can, I can see, I'll show you guys how this is done. Super simple, super fast. It's amazing. I mean, this is just the beginning. Is going to be a game changer for copywriters as well as for marketeers and advertisers.

So this is the easy build. It will take you two minutes. It's gonna take you more time to write what you need, because as soon as you hit enter it starts, journey, throwing up all the headlines literally within seconds. Okay, so this is how I write the ads. One the hard way, which isn't hard when you know how, it's time consuming, it's manual, and one the automated, we're using the AI and the bots now.

Okay, so I can see some questions and comments coming through. Now's your chance to put them through to me. So Tenby, in the first one which you have sent me, I can't see. Okay, I can see it now. All right, um, all right, let me bring this up. Okay, Prachi: "My Discovery campaign is not performing. Can you please help? I'm using custom intent segments and similar website visitors as targeting."

So when you say it's not performing, is it that it's not getting impressions or clicks or conversions? Is too broad, what you are just asking me. "Will start performing." What are the goals of your campaigns? Because Discovery campaigns are not for conversions, so it is for views or clicks or visitors to the website, somebody who has discovered you. So I need you to be a bit more specific.

So you're using custom intent segment, which is fine, um, and similar website. So possibly, I think what's happening is, correct me if I'm wrong, that you're not getting impressions. So what you're doing is you overlapped the two audiences and you're not getting any impressions. Take one out. I would recommend have one ad group, one targeting. So if you got custom intent segment in one, then put the similar website visitors into another ad group or campaign, it's entirely up to you. Don't have both of them in the same ad group, because that's to narrow down your targeting quite a lot, and I think that probably is the problem.

Okay. "I'm creating a Google ad account. What is my laptop screen snap?" I'm not sure what you mean by this, my friend. Yeah, I'm not sure what, I'm not a technician as to why your laptop's screen is snapping or not, so I can only help you with Google.

Okay, uh, okay, so I've got a call to hop onto in a minute, so thank you so much for sending these questions. I'll be back on Friday to cover some more topics on Google Ads and YouTube ads. Till then, have a great week, and I look forward to seeing you on Friday.

Somewhere in your account there may be an advert running right now containing a line that nobody in your business ever typed.

Not a headline you forgot to write. A sentence assembled from your landing page copy and your existing assets, generated to match a particular search.

Free NatWest Accelerator event

Get Found, Get Chosen, Get Your Time Back

A free one-day marketing seminar in Milton Keynes · 10 November 2026

Get your free invite →

That’s not a glitch, and it isn’t Google going rogue. It’s a feature; it has a name, and as of this month it’s arriving in accounts whether or not anyone asked for it.

Get your free Marketing Action PlanNot sure where to start? Answer a few questions and get your plan in about a minute. No email needed.

Get my plan →

Google Ads has been drifting from a writing job to an editing job for years. This is the point where a lot of advertisers notice.

There are two separate things happening, and most articles cover only one of them.

The first is responsive search ads, which have been assembling your adverts from parts for years. Most people understand that by now.

The second is AI Max, which is newer, and which changes what the parts are and whether your instructions about them still hold.

What a responsive search ad actually is

Worth a quick refresher, because the mechanics matter for everything that follows.

You don’t write an advert any more. You write components.

You supply up to fifteen headlines of thirty characters each, and up to four descriptions of ninety characters each. The minimum is three headlines and two descriptions.

Google then assembles combinations from what you gave it, usually showing two or three headlines and one or two descriptions at a time, and it decides which combination to serve for a given search.

Why that changes how you write

You aren’t writing a sentence. You’re writing parts that have to work in any order, alongside almost any other part.

That kills a lot of ordinary copywriting instincts. You can’t build to a punchline, because the punchline might appear first. You can’t rely on one headline setting up another, because they might never appear together.

Every headline has to stand alone and make sense wherever it lands.

That’s the discipline, and it’s why so many accounts end up with fifteen headlines that are really the same sentence rephrased fifteen times.

What changed this month

Here’s the part with a date on it.

AI Max is a suite of features Google layers onto existing Search campaigns. It is not a new campaign type. It is an optimisation layer applied to what you already run.

Google’s components for it are search term matching, text customisation, final URL expansion, locations of interest, brand settings, URL inclusions and exclusions, and reporting updates.

Search Engine Land reported the migration timeline. From early August 2026, campaign-level broad match and legacy automatically created assets can no longer be created in the interface, Editor or API. Existing campaigns using them migrate to AI Max during September 2026.

So this isn’t a thing to consider next year. If your account uses campaign-level broad match or automatically created assets, the migration window is now.

What that means practically

If you have never heard of AI Max and you run Search campaigns, it’s worth an hour this month rather than a surprise in October.

Not because it’s necessarily bad. Plenty of accounts will do well out of it.

Because a change to how your adverts are written and where they send people is not something to discover from a performance dip six weeks later.

What text customisation does to your copy

This is the feature that produces the sentence nobody wrote.

Text customisation is the new name for what used to be called automatically created assets. Google states that it uses text from your existing ads, your landing page copy and your assets, along with generative AI, to create customised ad copy that’s more relevant to specific searches.

Read that carefully. Your landing page copy is an input.

So the words on your website can become the words in your advert, recombined by a system, without passing anybody’s desk.

Where this goes well

For a business with well-written pages and a broad range of services, it can genuinely help. It produces relevance you’d struggle to hand-write across hundreds of search variations.

If your pages are good, the raw material is good.

Where it goes badly

If your landing pages contain vague marketing language, that’s what gets harvested.

If they contain claims you’d never make in an advert, or old pricing, or a service you stopped offering, those become candidates too.

And in regulated trades, where wording matters legally, generated copy is a genuine risk rather than a theoretical one.

Your website is now a source of ad copy. That’s a good reason to read it as though it were.

The action here is not necessarily to switch the feature off. It’s to go and look at what your pages actually say, because they’re feeding the machine.

The pin that stops working

This is the detail I’d most want a business owner to know, and I have not seen it discussed anywhere on page one.

Pinning is how you keep control. You pin a headline to position one, two or three, and it appears there every time. It’s how advertisers guarantee their brand shows, or a required regulatory phrase, or a legally necessary qualifier.

Google’s own documentation on AI Max states that when final URL expansion is enabled, pinned assets are not used if a more relevant URL is chosen, because they may not match the customer’s intent. Similar restrictions apply with URL inclusions.

Why that matters more than it sounds

Every pinning guide teaches pinning as a guarantee. It isn’t one any more, under that setting.

If final URL expansion sends somebody to a different page than the one your advert was built around, the assets you pinned may simply not appear.

For most businesses, that’s a nuisance. For a business with a compliance line that has to be shown, it’s a problem worth understanding before September rather than after.

What to do about it

Check whether final URL expansion is enabled on your campaigns.

If you rely on pinning for anything that must always appear, that combination needs a deliberate decision rather than a default.

And if you have regulatory wording obligations, this is the paragraph to take to whoever manages your account.

Pinning, and how to use it properly

Setting AI Max aside, pinning is still the main control you have, and most accounts use it wrong in one of two directions.

Some pin nothing, and end up with adverts where the brand sometimes never appears. Others pin everything, which reduces the combinations Google can test down to almost nothing.

Google’s guidance is to avoid pinning identical or very similar text to the same slot, since that restricts the system and can lower your ad strength.

The three bucket method

The approach I use is to author headlines in three deliberate groups, and pin by group rather than individually.

Headlines one to three are the keyword bucket. These repeat the language of the search, so whichever appears, the advert matches what was typed.

Headlines four to six are the benefit bucket. What the customer actually gets. Speed, price certainty, guarantee, coverage area.

Headlines seven to nine are the call to action bucket. What to do next.

Pin each bucket to its position rather than pinning one specific line. So position one always draws from the keyword group, position two from benefits, position three from the call to action.

Why this works better than pinning individually

You keep the structure of the advert while leaving Google room to test within each slot.

The advert always reads sensibly, because a keyword line is always first and a call to action is always last. But there are still dozens of combinations rather than one fixed sentence.

Put a short pin guide at the top of your ad copy sheet so whoever edits it next understands the structure. Ad copy sheets outlive the person who wrote them.

Ad strength is not performance

Google rates every responsive search ad from poor to excellent, and businesses chase that rating far harder than it deserves.

Ad strength measures the quantity and diversity of the assets you supplied. More unique headlines, fewer near-duplicates, more descriptions, less pinning.

It’s a completeness measure. It’s not a performance measure.

What it doesn’t know

It doesn’t know your conversion rate. It doesn’t know your margins. It doesn’t know that the enquiries from one version were worth having and the enquiries from another were not.

An advert rated excellent can sell less than one rated average, and it happens regularly.

There’s also a direct tension. Pinning lowers ad strength by design, because it reduces combinations. So an advert with a properly pinned structure often rates worse than a loose one that says nothing in particular.

How much to care

Use it as a checklist rather than a target.

Poor is worth investigating, because it usually means you supplied too few assets or wrote fifteen versions of the same line.

Average with deliberate pinning is a perfectly reasonable place to sit. Excellent is not the goal, and chasing it by unpinning things you needed pinned is how businesses lose control of their own adverts.

Writing fifteen headlines that are not the same sentence

The practical problem everyone hits. Three headlines are easy. Fifteen distinct ones is genuinely hard.

Here’s how I’d generate them without repeating yourself.

Start from the search, not the business

Three headlines that repeat what people actually type. Take them from your search terms report, not your imagination.

If people search “emergency electrician”, one headline should say emergency electrician. Not “24/7 Electrical Solutions”, which is what you’d write if you were describing yourself.

Then the specifics

Numbers, timescales, coverage. “Attend Within Two Hours”. “Fixed Price Before We Start”. “Covering All Of West Yorkshire”.

Specifics do more work than adjectives, and they’re easier to write differently from one another.

Then the objections

What stops somebody from calling? Cost uncertainty, trust, availability, tie-ins.

Each objection is a headline. “No Call Out Charge”. “Fully Insured And Accredited”. “No Long Contract”.

Then the proof

Years trading, accreditations, review scores, guarantee length.

Then the actions

“Get A Quote Today”. “Speak To An Engineer”. “Book A Free Survey”.

Five groups, three lines each, and you have fifteen headlines that genuinely differ rather than fifteen paraphrases.

Check them mechanically before they go in

Read every line on its own and ask whether it makes sense with no other headline beside it.

Then check the dull things. No truncation at thirty characters. No abbreviations a customer wouldn’t use. No stray characters or mangled punctuation from a spreadsheet.

Those mechanical faults are invisible in a document and very visible in a live advert.

Uzair KharawalaLIVE
Free weekly YouTube live

Live every Tuesday at 2pm UK. Bring your marketing questions.

Get your Google, local SEO and AI questions answered live.

Join for free

What you still control

I have spent most of this post on what has been handed over, so let me be clear about what has not. It is more than people assume.

You control the raw material

Every headline and description you write is still yours. Generated copy draws on your assets and your pages, so what you supply sets the ceiling on what can be assembled.

Write fifteen vague lines, and you get vague adverts, whoever assembles them.

You control the pages being read

Text customisation uses your landing page copy. That copy is entirely yours to fix.

Which makes reading your own pages a piece of advertising work now, not just website housekeeping.

You control the brand settings

Brand settings offer inclusions and exclusions at campaign and ad group level. That is a real lever over how your name is used and which brands you appear against.

You control what stays off

Search term matching can be toggled off in the ad group settings. Final URL expansion is a setting. These are choices rather than fixed conditions.

The point is not that you should switch everything off. Plenty of it performs. The point is that being defaulted into something is different from choosing it.

You control the measurement

Nothing in any of this decides what a good enquiry looks like in your business. That judgement is still entirely yours, and it is the one that matters most.

Descriptions, the part everyone ignores

Headlines get all the attention. Descriptions get written in a hurry and then never touched again.

You get four, at ninety characters each, and Google shows one or two at a time. Most accounts I see have written two, and one of those is a sentence about how long the company has been trading.

That is a lot of unused space.

What descriptions are actually for

Headlines grab. Descriptions answer the next question.

Somebody has read a headline saying you fit flat roofs. The question forming in their head is what it costs, how long it takes, or whether you cover their area.

That is what the description is for. Not a summary of your values.

How to write four different ones

Give each a different job, the same way you did with headlines.

One handles price or cost certainty. Fixed quotes, no call-out charge, free survey.

One handles speed or availability. Same-day, within two hours, weekend cover.

One handles trust. Accreditations, guarantee length, years trading, insurance.

One handles the action, with a clear instruction and a reason to do it now.

Four descriptions doing four jobs beats four paraphrases of the same reassurance, and it gives the system genuinely different combinations to test.

Use the full ninety characters where you have something to say. A thirty-character description wastes most of the space you were given.

Testing properly, with a champion and a challenger

Most accounts either never test ad copy, or test it so badly the results are meaningless.

The method that works on a small budget is a rolling champion and challenger.

How it runs

Your current best advert is the champion. Set A.

Write one challenger, Set B, and put it in the same ad group. Not three challengers. One, so the comparison is readable.

Let both run until each has accumulated enough impressions to mean something. Around a thousand each is a working minimum for a small account.

Then keep the winner, pause the loser, and write the next challenger. Set C against the surviving set. Then D. It’s a rolling ladder rather than a one-off experiment.

The gate that stops you from fooling yourself

If neither ad has reached a meaningful sample, the honest answer is inconclusive. Write that down and leave it running.

Declaring a winner on a hundred impressions is how accounts end up chasing noise for months, and it feels productive the entire time.

Keeping the sheet readable

If you manage this in a spreadsheet, group all of Set A together and all of Set B together, separated by a blank row and a repeated header.

Interleaving them makes the phased rollout impossible to read, and whoever picks the sheet up after you will not know which lines belong to which test.

And judge on qualified enquiries where you can, not click-through rate. A headline that promises the world gets clicked and wastes your afternoon.

What to check before september

A short list, given the migration window.

  • Find out whether AI Max is on, and whether your campaigns use campaign-level broad match or automatically created assets. Those are the ones migrating.
  • Check whether final URL expansion is enabled, because that is the setting that can bypass your pinned assets.
  • Read your landing page copy properly. It is now raw material for generated ad copy, so vague or outdated wording on the page can end up in an advert.
  • List anything that must always appear in your ads. Brand, regulatory wording, a required qualifier. Decide deliberately how you are protecting it.
  • Screenshot your current ad copy and your current performance. If something changes in September, you will want a before.
  • Check brand settings, which give inclusions and exclusions at campaign and ad group level.
  • Do not switch everything off in a panic. Some of this genuinely performs well, and the point is to choose rather than to be defaulted into it.

Half an hour now is worth considerably more than a confused fortnight in October.

A worked example, start to finish

A hypothetical to show the shape. An independent letting agent, spending around a thousand pounds a month on Search.

Their adverts have eleven headlines. Nine of them are variations on “Trusted Letting Agents”, which is why ad strength says average and nobody has ever worked out why.

Nothing is pinned. Their company name appears in about a third of impressions and never in the same place twice.

They rebuild the copy properly.

Three keyword headlines drawn from their search terms report: “Letting Agents In Leeds”, “Property Management Leeds”, “Rent Your Property Out”.

Three benefit lines: “Tenants Found In 14 Days”, “Full Management From 8%”, “No Let, No Fee”.

Three objection lines: “No Long Tie-In Period”, “Fully Referenced Tenants”, “Rent Guaranteed Option”.

Three proof lines and three action lines complete the fifteen.

They pin by bucket. Keyword group to position one, benefits to position two, action to position three.

Ad strength drops from average to average, and they leave it because the structure is deliberate.

Then the AI Max check

Final URL expansion is on. They rely on the agency name appearing, so they make a considered decision about that combination rather than leaving it as a default.

They read their own landing pages and find one still advertising a fee structure they changed in the spring. That page is now feeding generated copy, so it gets corrected.

Then the test

Set B goes in a fortnight later with a different benefit angle, priced certainty rather than speed.

At roughly a thousand impressions each, Set B produces more enquiries at a similar click-through rate. B becomes champion, A is paused, C gets written.

Nothing clever happened. Somebody wrote fifteen genuinely different lines, kept the structure, and tested one thing at a time.

The mistakes that waste the most money

  • Fifteen headlines that are the same sentence rephrased, which caps what any combination can achieve.
  • Pinning nothing, so the brand appears erratically and the advert reads differently every time.
  • Pinning everything, which leaves the system with almost no combinations to test.
  • Chasing an excellent ad strength rating by unpinning things you needed pinned.
  • Assuming pinning is a guarantee, when final URL expansion can bypass pinned assets.
  • Never reading your own landing pages, while they quietly feed generated ad copy.
  • Declaring a winner after a fortnight and a hundred impressions.
  • Running three challengers at once, so no comparison means anything.
  • Judging ad copy on click-through rate rather than on the enquiries it produced.

Frequently asked questions

How many headlines does a responsive search ad need?

The minimum is three headlines and two descriptions.

You can supply up to fifteen headlines at thirty characters each, and four descriptions at ninety characters each.

Google assembles combinations and typically shows two or three headlines and one or two descriptions at a time.

Should I pin headlines in responsive search ads?

Yes, for anything that must always appear. Your brand, a regulatory phrase, a required qualifier.

Google advises against pinning identical or very similar text to the same slot, because it restricts the system.

Pin by group rather than by individual line, so each position always draws from a bucket and you keep the structure without killing the testing.

One caveat. With final URL expansion enabled, Google states that pinned assets are not used if a more relevant URL is chosen.

What is AI Max for Search campaigns?

A suite of targeting and creative features Google layers onto existing Search campaigns.

Its components are search term matching, text customisation, final URL expansion, locations of interest, brand settings, URL inclusions and exclusions, and reporting updates.

It is a layer on what you already run rather than a separate campaign type.

Does AI Max rewrite my ads?

Text customisation, previously called automatically created assets, uses text from your existing ads, your landing page copy and your assets, along with generative AI, to create ad copy matched to specific searches.

So yes, additional copy can appear that nobody at your business wrote.

That makes your website copy an input to your advertising, which is worth knowing before it happens rather than afterwards.

What is ad strength in Google Ads?

A rating from poor to excellent, based on the quantity and diversity of assets you supplied.

It’s a completeness measure, not a performance measure. It doesn’t know your conversion rate or your margins.

An advert rated excellent can easily sell less than one rated average.

How do I test responsive search ads properly?

One champion and one challenger in the same ad group. Not three challengers.

Let both reach a meaningful sample, around a thousand impressions each as a working minimum for a small account.

Keep the winner, pause the loser, write the next challenger. Repeat as a rolling ladder.

If neither reached a decent sample, the answer is inconclusive, and writing that down is more useful than inventing a winner.

Why did my ad text change without me doing anything?

Most likely text customisation, or an automatically created asset from before the naming changed.

Check whether AI Max is enabled on the campaign, and look at the asset reporting to see which assets are being served.

It’s a setting rather than a fault, and it can be reviewed.

Where to start this week

Two jobs, and the first takes ten minutes.

Open one of your Search campaigns and find out whether AI Max is on, and whether final URL expansion is enabled. Whatever you decide about them, decide it deliberately rather than inheriting it in September.

Then open your ad copy and count how many of your headlines are genuinely different from one another. If nine of the fifteen are the same promise in different words, that’s your afternoon.

Rewrite them in five groups. Keyword, specifics, objections, proof, actions. Three lines each.

The irony of all this is that the more Google writes, the more the words you supply decide what it has to work with. Automation doesn’t remove the writing job. It moves it upstream, into the assets and the pages the machine is reading.

Which means the businesses that still write carefully are about to have a bigger advantage than they did, not a smaller one.

Uzair Kharawala

Written by Uzair Kharawala

Partner at SF Digital Studios, a Google Premier Partner agency. Uzair has been helping businesses grow with Google Ads since 2002 and teaches it every week on YouTube.

Book A Call →Subscribe on YouTube for new videos every weekday →
Free every week

Get our best Google Ads tips by email

New articles and videos, straight to your inbox. Unsubscribe any time.

We respect your privacy at all times. Privacy Policy

You may also like

Read the blog →

Your next customers are out there. Let's go and get them.

Tell us where you want your business to be, and we'll show you how to get there.

Book A Call →or get your free Google Health Check →
Happy clients

Don't take our word for it

4.9 from 157 Google reviews, plus case studies and client videos.

See our happy clients →
"It has now been 3 months since we started and our sales have increased 300%."
Ruhi Latif Rafplay, Dubai
"Uzair and Farzana are two of the most honest, sincere and trustworthy people you will ever meet."
Gavin Morgan GDM Jewellery · Google review
"If I needed a campaign built, this is one of the rare few people IN THE WORLD I would trust to do it properly."
Hemmel Amrania Google Ads professional · Google review
Book A Call →
Chat with us on WhatsApp